Knowing how to effectively charge customers via message is essential to ensure payment and reduce default . It is important to have well-constructed communication to avoid friction between the customer and the brand and to establish a respectful relationship.
The main purpose of a collection message is to remind the customer about an open or overdue payment, since it is common to forget to pay something, isn’t it? In this sense, the payment reminder can be useful for both parties.
The best way to charge by message is to use technology to automate the process and ensure fast and efficient collections . If you want to find out how to charge customers by automatic message and learn about the benefits of using the Asaas payment platform for this, keep reading!
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What are the benefits of billing automation?
Automating the collection poland whatsapp number data is a way to simplify a manual, exhausting and repetitive task. This allows you to have greater financial control, reduce defaults , and generate a positive and professional image for your business.
It is important to be careful with the content of messages at each stage and make clear the reason for contact with information such as the payment amount, due date and possibilities for negotiation, if necessary.
With the Asaas platform, all you need to do is register customer data so that charges are triggered automatically at scheduled intervals until the payment is due.
If this is not done, scheduled reminders will be sent 7, 15 and 30 days after the due date. In addition, it is possible to start the negative listing on Serasa directly through the platform.
What are the types of automatic message billing?
When charging account-based marketing – how to increase the conversion rate via text message, it is important to choose the channel that best suits the brand’s target audience. People over 60, for example, may prefer to via more traditional channels such as SMS and email . See the main options below.
Notification via WhatsApp
The Digital 2022: Brazil survey lack data that 96.4% of Brazilians have the app installed on their cell phones. In other words, billing via WhatsApp increases the chances of the customer seeing the message, since it is an app present in our daily lives.
Sending a message to collect payments from customers via WhatsApp is even easier with automated reminders. This way, you don’t have to send each message manually, but instead rely on a platform that will do the entire process automatically.